Yes, we provide all necessary cleaning products and equipment to ensure a thorough and high-quality clean. For our commercial cleaning services, we do not provide sanitary products such as, soap, toilet paper, or paper towels; unless it is requested. If you have any specific product preferences or requirements, please let us know—we’re happy to accommodate your needs!

We understand that life happens, and sometimes plans change. If you need to cancel or reschedule your cleaning appointment, we kindly ask for at least 24 hours' notice. This allows us to adjust our schedule and accommodate other clients. Last-minute cancellations or rescheduling requests made within 24 hours of the appointment may be subject to a cancellation fee. This policy helps us fairly compensate our team for their time and ensures we continue to provide reliable service to all our clients. If you have any questions or need to make changes to your appointment, please don’t hesitate to reach out—we’re happy to assist you!

Your satisfaction is our top priority! If you are not completely satisfied with our cleaning, please notify us within 24 hours. We highly value your feedback and will work with you to find the best solution. We are dedicated to providing high-quality service and ensuring your home or business is spotless and up to your expectations.

Yes, we use special products dedicated to marble stone. We currently use Granite Gold cleaner for everyday tasks, however if you have a preferred method feel free to let us know and we will accommodate to your request. During the walkthrough we will discuss the materials, products, and the cleaning methods for them.

Having an account with us helps booking a cleaning service easier, keeps all your past bookings in one place, and allows for cancelations of a scheduled service. This also helps us with communicating and allows us to contact you if there are any special promotions.

Yes, we clean homes with all types of pets. However, if you have animals that suffer of anxiety or are very protective over strangers, we do advice for them to be placed in their cage, or in a secluded area, especially if the owners are not present. This is for the safety of our team. During the cleaning we prefer to have them out of the service area to make our work more efficient.

Yes, we have General Liability Insurance and we can provide ACCORD upon request.